Urgent! Patient Services Specialist 2 - Behavioral Health Job Opening In St Thomas – Now Hiring Baylor Scott & White Health
**JOB SUMMARY**
The Patient Services Specialist 2 provides administrative support in a physician office, clinic or other operational area that assists patients, to ensure high quality, patient-centered care.
Duties include patient relations, check-in or check-out, scheduling, insurance verification and answering phones.
May assist in training and mentoring junior Patient Services Specialists.
**ESSENTIAL FUNCTIONS OF THE ROLE**
Assists patients and other visitors by performing patient related duties to include check-in or check-out, scheduling, insurance verification and answering and responding to phones inquiries.
Arranges follow-up visits and referral appointments.
Registers patients by collecting and verifying insurance information.
Verifies patient demographics and enters changes into computer system.
Directs patients to appropriate waiting areas.
Accepts payments for physician/clinic services according to established guidelines.
Posts payments and enters charges into computer utilizing appropriate codes.
Generates daily payment reports and verifies cash drawer against report.
Provides accurate patient, medical, financial or procedural information to patients or approved outside entities.
Discusses financial arrangements with patients, as requested.
Responds to routine escalated inquiries concerning services, hours of operation, etc.
Ensures any patient complaints are handled appropriately.
Assists with medical records duties by pulling charts for scheduled and walk-in appointments, prescription refills and other requests.
Retrieves, transports, sorts and files medical records.
Copies medical records chart for patient transfers and referrals as requested.
Assists in training, mentoring and providing assistance to junior staff as requested.
**KEY SUCCESS FACTORS**
Strong listening, interpersonal and communication (oral and written) skills, and professional, pleasant and respectful telephone etiquette.
Ability to adapt communication style to suit different audiences.
Empathetic listener, sensitive, upbeat, optimistic, articulate, gracious and tactful.
Knowledge of patient registration procedures and documentation.
Knowledge of medical insurance claims procedures and documentation.
Needs to have thorough understanding of the Out of Network process
Skilled in the use of personal computers and related software applications.
Skilled in preparing and maintaining patient records.
Able to analyze unpaid third-party claims and delinquent accounts to determine appropriate follow-up actions to ensure payment.
Able to mentor and train staff.
**BENEFITS**
Our competitive benefits package includes the following
- Immediate eligibility for health and welfare benefits
- 401(k) savings plan with dollar-for-dollar match up to 5%
- Tuition Reimbursement
- PTO accrual beginning Day 1
Note: Benefits may vary based upon position type and/or level
**QUALIFICATIONS**
- EDUCATION - H.S. Diploma/GED Equivalent
- EXPERIENCE - 1 Year of Experience
As a health care system committed to improving the health of those we serve, we are asking our employees to model the same behaviours that we promote to our patients.
As of January 1, 2012, Baylor Scott & White Health no longer hires individuals who use nicotine products.
We are an equal opportunity employer committed to ensuring a diverse workforce.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
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Unlock Your Patient Services Potential: Insight & Career Growth Guide
Real-time Patient Services Jobs Trends in St Thomas, US Virgin Islands (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Patient Services in St Thomas, US Virgin Islands using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 24 jobs in US Virgin Islands and 24 jobs in St Thomas. This comprehensive analysis highlights market share and opportunities for professionals in Patient Services roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! Baylor Scott & White Health is currently hiring and seeking a Patient Services Specialist 2 Behavioral Health to join their team. Feel free to download the job details.
Wait no longer! Are you also interested in exploring similar jobs? Search now: Patient Services Specialist 2 Behavioral Health Jobs St Thomas.
An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Baylor Scott & White Health adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a Patient Services Specialist 2 Behavioral Health Jobs US Virgin Islands varies, but the pay scale is rated "Standard" in St Thomas. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
Key qualifications for Patient Services Specialist 2 Behavioral Health typically include Other General and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
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Before the Interview:To prepare for your Patient Services Specialist 2 Behavioral Health interview at Baylor Scott & White Health, research the company, understand the job requirements, and practice common interview questions.
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